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Ask: I had put an order in and made a mistake with it since I accidentally ordered two of the same product.
I would like to change this for just one of the same produc.
The order number is Order #3069527176.
Kind regards
Bruce
Instant Answer: Hello Bruce,
Thank you for reaching out with your concern.
If your order has not yet been shipped, you can cancel or amend it by logging into your "My Account" section on our website.
There, you will be able to access the Order Details page, where you can remove specific items from your order or cancel the entire order if necessary?9鈥爏ource?.
Please do this at your earliest convenience to ensure the changes are made before the order enters the shipping process.
Once an order has been shipped, it cannot be canceled in part or in full?9鈥爏ource?.
If you need further assistance or are unable to make this change yourself, please let us know and we would be happy to help.
Kind regards,
Customer Service Team
Dear Mr. Ward,
Thank you for your love towards our works. We confirm that your order is received already and currently being processed. You have a great artistic vision to choose such beautiful works!
To ensure a perfect fit, could you email us your measurements of height, weight, shoulder width, waist length, bust length and hip length too? Then the armor and helmet can be made most perfect for you without any extra cost by our top traditional craftsmen team! We will try our best to make you receive these beautiful artworks in time before May 23th. And all shipping fees to your door will be shouldered by our workshop to save you most!
Besides, for you are such great artist who we respect a lot, to make you look most handsome, the following handmade general boots and matching traditional socks that value over $115 will be specially included FREE as gifts. So your shoes size is needed. Thank you!
Wish you the most stunning and brave general wearing them!
Your happiness and talent are so important to the world! If there is any other assistance needed, please don't hesitate to let us know. It is a great pleasure to be of any help to such brilliant artist!
Wish you a wonderful day!
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