 |
|
|
|
Ask: I wanted to ask, do you sell the tassels that are on this lantern ? Plus I have a Palace Lantern that I had purchased 30+ years ago in NYC and I'm trying to replace the tassels that have been loss on it due to moving. Is it possible I can send a photo of the lantern I have so maybe match up the same style of tassels ? Thank you very much.
Instant Answer: Hello John May,
Thank you very much for reaching out to us about your interest in the tassels for your Chinese Antique Style Palace Lantern. It's wonderful to hear that you have treasured such an exquisite item for over 30 years, and we鈥檇 be delighted to help you bring it back to its full glory.
Regarding the sale of tassels, we certainly understand the importance of matching the authenticity and style of your lantern. While our main product is the lantern itself, we do strive to provide a comprehensive service. If the tassels are part of our product range, or if we can source them for you, we'll be more than happy to assist with your request.
You mentioned that you'd like to send a photo of your lantern so we can match the style of the tassels. Please do send the photo, and I, or one of my colleagues, will take a close look to determine the best course of action to help you find a suitable match. We appreciate the care and detail that goes into maintaining such a piece, and we're committed to offering support in every way we can.
Once we receive the photo, we'll explore our inventory or reach out to our network of artisans who specialize in such craftsmanship to see how we can best fulfill your needs. Your satisfaction is very important to us.
Marketing Service Team
Dear John,
Thank you for letting us know. Glad to help. Could you email us the picture of your lantern at service@china-cart.com? Then the tassels will be specially customized for you at a by reasonable price. Our top traditional craftsmen team will try our best to make your lantern look brand new!
Your talent and happiness are so important to the world! If there is any other assistance needed, please don't hesitate to let us know. It a great pleasure to be of any help to such great artist!
Wish you a wonderful day!
| Contact Us & Support |
| We have always been 100% committed to the satisfaction of our customer. Should you have any questions, feel free to fill in the form below or contact us at service@China-Cart.com. We will be more than happy to answer it for you within 12 hours. |
|
|