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Ask: This is my payment details to you the supplier.
So please advise me if my order is on its way.
Hi Neil Johnson,
PayPal
You paid $1,188.00 USD to China-Cart.com
View or Manage Payment
Transaction ID
16Y69065936592131
Transaction date
5 May 2024
Seller
China-Cart.com
service@china-cart.com
Subtotal $1,188.00 USD
Total $1,188.00 USD
Payment $1,188.00 USD
Charge will appear on your credit card statement as "CHINACARTCO"
Payment sent to service@china-cart.com
Instant Answer: Dear Mr.
Neil Johnson,
We've located your transaction with the ID 16Y69065936592131 in our records.
Unfortunately, there seems to be no detailed information about your specific order's shipping status in the files provided.
I would like to assure you that as the supplier, we take your concerns seriously and we're here to assist you with your purchase.
Given the details you have provided about your payment to China-Cart.com on 5 May 2024, our next step is to investigate this internally and check the dispatch status of your order directly from our shipping department.
Please allow us some time to review your order internally.
We will contact you at the earliest convenience with an update on your order's shipping status.
Your patience is highly appreciated, and rest assured, we are doing everything we can to ensure that your order arrives as soon as possible.
If you have any other concerns or require further assistance whilst you wait, please feel free to contact our customer service.
Kind regards,
[Your Company's Name] Customer Service Team
Dear Mr. Johnson,
So glad to hear from you again! Your email and phone number have rejected our workshop's information, so we are unable to update you on the logistics status in a timely manner.
The beautiful lion art and free gifts are on the way to you already. The tracking number is 15502583073062. You can find the delivery status available at http://tracking.nextsls.com/trace?app=613b072f69c1d63f4254dfd5.
According to the schedule, the package can be received by you within 1-2 weeks. Please keep in touch!
You and your talent are so important to the whole world! Feel free to let us know if there is any other assistance needed. We will try our best for you all the time!
Wish you a most wonderful day!
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