Dear Mr./Mrs. Support I'm writing because I ordered the wrong item. Yesterday I recieved an answer for that and I wrote a reply. Unfortunetly I haven't recieved any answer to that. Shortly it turned out I ordered an Item what i thought will be a complete uniform, but it turned out it's only a pants and I would like to cancel that order since it is for special customers only. I haven't recieved a confirmation email neither from the order, but the order number is C20231219144721. I bought it without a registrated email and after I made an account with the exact same email, and the order is not appearing in "My orders" I assume that's where I could cancel.
Thank you for your help. Ol谩h Roland
Dear Mr. Roland,
Thank you for letting us know. We fully understand now and you have our full support! The following outfit can be offered to you at $69, so that you don鈥檛 need to pay any extra cost!
Or the order will be canceled upon your request and a full refund will be arranged for you soon. You may check your account later. Hope it helps!
In the future, if you need any new items, feel free to contact us. We will try our best for you anytime! For your happiness and success are so important to the world!
Wish you a wonderful Christmas and New Year ahead! Please send our best regards to your family too! Wish them a very happy and healthy 2024!
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